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TicketBridge

Overview

TicketBridge connects scans and EvidencePacks (Dralvia's exportable evidence reports) to a shared escalation workflow so customer security teams and Dralvia analysts can collaborate.

Capabilities

  • Create escalations from scans
  • Attach EvidencePacks and notes
  • Track status and closure
  • Let signed-in users close their own workspace tickets from #/escalations